In this guide, we’ll walk through the process to safely and securely close a Crypto.com account with no hassle. If you have Spending Power enabled, please contact Customer Support to disable it before closing your account. You must withdraw all the funds from your Crypto.com App and Crypto.com Exchange account to close them. If you open a new account with us, you will not be eligible for new user promotions, including the seven-day credit/debit card fee waiver and sign-up bonus from the BG25 Referral Programme. If you complete the cancellation request, you will receive an email confirming the deactivation of your crypto.com Account.
- All you will need is the cryptocurrency address that you want to deposit to.
- Once your personal information, including “Crypto.com” and your date of birth, is on paper, take a photo holding the latter and ensure the information therein is visible.
- For example, if you’ve created a Crypto.com account using “”, use “” to email
- He is an environmental engineer working on his MBA and has been following innovations in FinTech for several years.
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Creating an account on the exchange comes with many perks including a Visa card which you can fund with your crypto holdings. Going through these steps should allow you to successfully remove your account from Crypto.com without hassle. Just be aware that closing your account is permanent – there is no reversing the decision later on. Proceed carefully but rest assured the process isn’t too difficult if done right. Upon cancellation, you will permanently lose access to your accounts and transaction history. However, you cannot reactivate your previous introduction to testing with mocha and chai account after it has been closed.
You will also need to attach an image of yourself holding a document showing dates, names, and “Crypto.com” written on it. Remember your mail’s subject header should be “Close Account” before forwarding the message. When sending the email, ensure you use the email address you registered on Crypto.com. Otherwise, the Crypto.com support team will have challenges tracking your account and closing it.
How to Close and Delete Your Crypto.com Account
He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps. If you have remaining cryptocurrency balances, you need to transfer them to another exchange. In the body of the email, let them know why you’re closing your Visa card and if you would like a refund to your fiat wallet from the card. Remember that if wish to have your funds returned, a $50 fee will be applied to cover the processing costs. To close your account, email the Crypto.com support team at “email protected” from your registered email address and set the subject of the email to “Close Account”. To access the Crypto.com exchange, you need to create an account and just like most exchanges out there, creating an account on Crypto.com is a breeze.
Step 3: Respond to customer support requests
You can find more information how to withdraw funds from your Crypto.com account here. In order to understand how we treat your personal data please refer to our Privacy Notice. If your photo is rejected, you need to take another one and send it to again.
How To Delete Your Crypto.com Account and Erase User Data
To do so, hold the piece of paper using one hand and take a photo of yourself. For the content of the mail, you simply need to explain why you want to delete your Crypto.com account and a Crypto.com support rep will take it up from there. We are not qualified advisors, and none of our content(s) is a licensed investment advice, nor is it a replacement from certified financial planner. Do your own research before investing in any cryptocurrency project, and always invest what you can afford to loose. However, this website is readers supported, and it’s free for you to use, but we include link(s) to products or services we think are useful to you. If you best bitcoin exchanges of 2021 make use of these third-party links, we may receive some commission at no extra cost to you.
Finally, keep in mind that even after deleting your Crypto.com account, the exchange retains personal information for up to 5 years according to their policies. With those preliminaries out of the way, let’s get into the step-by-step process. Some good wallet options include hardware wallets like Ledger and Trezor for long-term crypto storage or software wallets like MetaMask for more active use. Just be sure to use the correct withdrawal address and network when moving your funds.
Following the steps above will guide you on how to delete your Crypto.com account. However, if you do not know where to start to delete old accounts, sign up with DoNotPay today to access the help you need. Here’s an example of what you need to say, “I would like to close my Crypto.com account. I have attached a photo of myself holding a paper with my handwritten information”. For example, how to buy munch token if you’ve created a Crypto.com account using “”, use “” to email
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